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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

205,027

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
154,110
4
40,463
3
6,650
2
2,065
1
1,739

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Showing all 205,027 reviews

5 out of 5 Stars
Would Recommend

Me experience with Veterans United was amazing! Everything went so smooth and the process was very easy! Thanks to Veterans United my family and I are enjoying are new home!

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

Loan Officer: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Loan Officer: Cody Smith

NMLS# 1074565

4.5 out of 5 Stars
Would Recommend
Photo submission from Eugene G.

My loan officer and the members of her team were great. We are very happy with our new home.

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Loan Officer: Dorothy Willy

NMLS# 182161

3 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

I recommend VU to everyone that qualifies!

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Perona

NMLS# 1812029

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5 out of 5 Stars
Would Recommend

Veterans United was there for me every step of the way. There friendly, helpful, quick to respond to any question. They made me feel like they where family, I will recomend them to all my vet friends. They helped my wife and I realize our dream of owning a home.

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

4.5 out of 5 Stars
Would Recommend

We started with various VA mortgage lenders to find the best supportive, knowledge base, rate and easy of use. After gearing towards New Day Loans and spending weeks trying to get the agent to respond. Then we remembered a friend who recommended Veterans United. Called and switched immediately, it was day to night difference from beginning to end. We are so thankfully for Chad and the Veterans United team for all they have done for us.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Lippmann

NMLS# 1943520

5 out of 5 Stars
Would Recommend

And anyone else

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend
Photo submission from Tiffique B.

I would choose Veterans United to buy a house because I had a very good experience with my loan officer and real estate agent. They both helped me even despite me being in different state.

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend

you will not be disappointed. They are a 5-star company.

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend

Veterans United is THE WAY TO GO! Looking forward to doing more business with the company in the future!

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend

Veterans United made the home buying process easier than expected. I really appreciated the transparency and step by step process from beginning to end.

Loan Officer: JB Barton

NMLS# 1882020

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Highly recommend. My experience has been amazing and my loan officer was helpful beyond expectation.

Loan Officer: Nyk Farris

NMLS# 1627933

4.5 out of 5 Stars
Would Recommend

Veterans United loan specialist was helpful in the challenging process of compiling the necessary documents and quickly providing pre-approval. Loan specialist was quite supportive when we had problems with the first agent assigned to us, and he quickly got us a good new agent who was very helpful with the property search, inspections and negotiations for concessions.Sellers were very accommodating on repairs and other requests, but they were slow vacating the house. Not ready for scheduled walk-through seven days before closing, and not finished with move-out or cleaning 40 minutes before closing. Agent very helpful through this stress, and house was in good shape after closing.We are pleased with our home and the terms of the transaction. Good price, low interest rate, good location, great house, and Veterans United very helpful with the whole process, including information about utility services and connections with Military United for affordable insurance.

Loan Officer: Ryan Kawelaske

NMLS# 1698477

2.5 out of 5 Stars

If you decide to use VU as a lender, don't!

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Loan Officer: Laura Shackelford

NMLS# 646312

4 out of 5 Stars
Would Recommend

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend
Photo submission from Khoa T.

When we first met Travis Ward, he was just a loan officer. After a few months of interaction with Travis, he became our trusted friend. Travis is warm and articulates. He knows his product very well. He took his time to explain all of our questions within 24 hours. Besides those outstanding attributes, what stand out the most about Travis are he is very patient and his ability to listen to our questions/concerns, he waited for us to finish our questions completely before he responds. Travis never once (never) jumped in the middle of our sentences. We would definitely refer him to our friends and family members for VA home loan. It would be a mistake should Veterans United not to retain his service nor inadequately compensate base on his outstanding skills, personal and professionalism!! Warm Regards,Khoa, Susan and Nhat Huy (from San Diego, CA)

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Veterans united loan took care of business and had me inform every step of my loan process with professionals who make sure i was comfortable and i had no doubt of making decisions.

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Candler

NMLS# 710607

3 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

3.5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Jahnsen

NMLS# 28144

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See all 205,027 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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