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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

184,484

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
137,423
4
37,359
3
6,181
2
1,902
1
1,619

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Showing all 184,484 reviews

5 out of 5 Stars
Would Recommend

Buying a new home can be completely overwhelming, especially being a first-time buyer like I was. I had little knowledge on how to take on that endeavor. Thankfully, the whole team at Veterans United Home Loans were clearly the experts, and helped guide me through the process. My loan officer, Joe, was great to work with. Joe did an amazing job with explaining to me, each and every step of the process and answered all my questions. Joe was always reachable. Veterans United Home Loans set me up with a local real estate agent who was amazing. She worked tirelessly with me to accommodate all my needs and concerns. Overall, I would say, thanks to Veterans United Home Loans, buying my first ever home has been truly wonderful. Thank You!

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

Loan Officer: Dureill Ballinger

NMLS# 1788228

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ewing

NMLS# 1812014

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua Mantle

NMLS# 1450301

5 out of 5 Stars
Would Recommend
Photo submission from Daniel J.

As first time home buyers, this was an amazing transition into homeownership. Veterans United Home Loans is definitely the best.

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

John and his entire transaction coordinator, Amber, were amazing every stop of the way. To be honest, I got a little bit of anxiety. My issue not there's. They were great with my craziness!! Never left me waiting for a response to a question. It was seamless. Just get whatever they ask for as soon as you can. I closed in just 28 days!!!!

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

A smooth, pain free process.

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Simons

NMLS# 1378656

4.5 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

5 out of 5 Stars
Would Recommend

Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Greenemeyer

NMLS# 1858768

5 out of 5 Stars
Would Recommend

I got 5-star experience from Luke and his team from Veterans United! The loan process was smooth and efficient. I highly recommend Luke and Veterans United for all your home buying needs!

Loan Officer: Luke Thurman

NMLS# 916543

4 out of 5 Stars
Would Recommend

Loan Officer: Andy McCarthy

NMLS# 1862558

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
Photo submission from Adam V.

Easy process. Professional help. Couldn't be happier. Exceeded all expectations.

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Schuster

NMLS# 1588316

5 out of 5 Stars
Would Recommend

I want to thank everyone for how friendly and caring they were. You guys made it feel Like a friend was guiding me the whole way. Will for ever be recommending to all my Veteran friends.

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Veterans United is very thorough and insightful. The Lighthouse Program helped us rebuild our credit and Patty Delaney King did a great job on educating us on what to pay to raise credit scores. The time and effort was worth it in our opinion and we're excited to be homeowners again after twenty years.

Loan Officer: Kris Carmichael

NMLS# 966989

4 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Would recommend Veteran home loans to everyone who is eligable

Loan Officer: Tom Welek

NMLS# 1277019

3.5 out of 5 Stars
Would Recommend

Service was faster than expected. And loan officers were very attentive.

Loan Officer: Katy Reeder

NMLS# 1246356

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

4 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend
Photo submission from Keith B.

Kyle Gardner and Sam Brown were amazing, even my realtor was incredibly pleased with them and stated he was going to recommend them to his clients who are veterans. My realtor said Veterans United surpassed all other VA lenders he's dealt with.

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: John Wacker

NMLS# 1861727

4 out of 5 Stars
Would Recommend

Loan Officer: Steven Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Our experience with VU has been the best from beginning to end. We 1st contacted them in 2015 and the enrolled us in their Lighthouse program due to credit issues. They called us at least 2x a year to see how we were doing with the credit progress. We finally decided to get serious about fixing our credit. So in January of this year, we reached out to Brian and he looked over everything and said we could move on to the preapproval step. We met Chris and he was super nice and did what he said he would do and that was get us our preapproval within 24 hrs of submitting our documents. We then meet Nick and he was nice and made sure to answer all my questions as best he could. He gave me so much helpful information and made sure I wasn’t alone in this process because my husband is on deployment. We then met the awesome Kathy M. She is the best and sweetest person throughout this entire 45 days. She was always available and kept in contact around the clock. She definitely knows what she is doing. There was so many times that I felt discouraged and she kept telling me everything was great and was going to be fine. We are so appreciative on Kathy, Nick, and VU!! Thank thank thank you for everything. You guys have a customer for life! I tell everyone about VU. They even sent us 2 beautiful customized doormats!!

Loan Officer: Nick Littrell

NMLS# 1313019

4 out of 5 Stars
Would Recommend

Loan Officer: Danny Freeman

NMLS# 1721091

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See all 184,484 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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