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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

292,780

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

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Showing all 13,054 reviews from Virginia

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5 out of 5 Stars
Would Recommend

Overall, the team with Kallee, Justin, and Diana took care of us and we greatly appreciate the time they spent making our experience less stressful and more rewarding. Thanks for the help and the personalized gift was a great touch.

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

VU is an outstanding company. Made the refinance process quick and effective - in spite of Covid - set realistic goals and expectations throughout the process and was able to get me an amazing rate when other big name national companies (throat clear Rocket Mortgage) had been unwilling to work with me.

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend
Photo submission from Michael S.

Great experience across the board. Well done Sean and Team. Very easy and pleasant buying experience.

Loan Officer: Shawn Stewart

NMLS# 1531270

4 out of 5 Stars
Would Recommend

Loan Officer: Nicole Branch

NMLS# 1469125

5 out of 5 Stars
Would Recommend

Loan Officer: Clayton Spruce

NMLS# 1207234

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Loan Officer: Vince Bentinganan

NMLS# 1987234

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5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend
Photo submission from Cendy M.

Highly recommended!!! I want to thank Veterans United for making the home buying experience easier for me. They were with me every step of the way, especially being a first-time homeowner. Thank you for giving me the ability to provide my family with our forever home.

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Patzius

NMLS# 1121108

5 out of 5 Stars
Would Recommend

James Walrod and Ashley Royea were great to work with. They were both incredibly helpful through the entire process.

Loan Officer: James E. Walrod

NMLS# 260324

2.5 out of 5 Stars

Go somewhere else!

Response from Veterans United

Patrick, We would like to invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans. We value your input, and we are disappointed to learn that your experience was not better managed.

5 out of 5 Stars
Would Recommend

Veterans United is a great organization and I’m very thankful to all the wonderful people that work there! Everyone is very patience and nice, constantly keeping you informed of your progress. I was like a blind man guided by the light (VU staffs).
Thank you very much to all VU personnel, your help is greatly appreciated!

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Olander

NMLS# 2135748

5 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Vance

NMLS# 2146716

5 out of 5 Stars
Would Recommend

Justin’s team was amazing and on top of everything! They made this loan process the easiest I’ve ever had!

Loan Officer: Justin Miller

NMLS# 2102284

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

Loan Officer: Montgomery Hill

NMLS# 2015305

5 out of 5 Stars
Would Recommend
Photo submission from Curtis S.

I highly recommend working with Veterans United. They are a culmination of professionalism, effectiveness, and initiative driven professionals that have a desire to get veterans in homes as quickly as possible. Thorough, active, and engaging....you will not be disappointed. Ryan and Amelia were always available and bent over backward to make this home buying experience memorable. We made an offer and closed on our home in less than 25 days. Awesome job by everyone.

Loan Officer: Ryan Schuermann

NMLS# 1640099

5 out of 5 Stars
Would Recommend

Loan Officer: Ross Deeken

NMLS# 1954658

5 out of 5 Stars
Would Recommend

Love Alex and Nina wonderful people

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Thank you Veterans United for the easiest and best experience we could ask for! Everyone we worked with along the way was beyond superb. I would give Veterans United a 10 out of 10 in every category. Thanks again Veterans United!

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

I had been working with VU for the past year, and they were very helpful along the way. I never felt pressured and always received great advice to get to the next step in the process. My outlook was hopeless that I could become a homeowner. I was recently divorced, full of self doubt with a credit score circling the drain
The reps at a Veterans’s United were my motivation. When my rep Jerry Simons would call it would always be uplifting and encouraging and list of things to do next. Always with a promise to check on my progress, and He Did!!!!
I could mot have realized my home ownership without Jerry and Veterans’s United

Loan Officer: Jerry Simons

NMLS# 1378656

More Reviews

See all 292,780 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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