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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,105

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 1,491 Marine Corps service member reviews from Michigan

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5 out of 5 Stars
Would Recommend
headshot image of Kapil Vanamala

Loan Officer: Kapil Vanamala

NMLS# 1812058

5 out of 5 Stars
Would Recommend
headshot image of Taylor Webb

Loan Officer: Taylor Webb

NMLS# 2036496

5 out of 5 Stars
Would Recommend
headshot image of Larry McGallagher

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend
headshot image of Clayton Meldi

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

4 out of 5 Stars
Would Recommend
Photo submission from Antonio D.

It was a tough journey and there were times that I thought that I wasn't going find a suitable home in this market. God blessed me with a team that didn't give up on me and coached me the entire way.

headshot image of Rett Thompson

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

I had absolutely no issues working with y’all. Everyone contacted me as soon as I needed and everything worked smoothly. Very professional.

headshot image of Shannon Hudson

Loan Officer: Shannon Hudson

NMLS# 1078335

5 out of 5 Stars
Would Recommend

Veterans United made buying a home fantastic. They were great to work with, bringing people who were happy to work with me and help me find the home I wanted! I probably could never have bought a house without Veterans United.

headshot image of Kayla Massie

Loan Officer: Kayla Massie

NMLS# 2121245

4 out of 5 Stars
Would Recommend
headshot image of Katy Reeder

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

Purchasing my first home was definitely a learning experience that all first-time homebuyers can relate too. Veterans United not only provided excellent customer service, but were also there for me for moral support when the process started to feel overwhelming.

headshot image of Dane Frazier

Loan Officer: Dane Frazier

NMLS# 1779989

5 out of 5 Stars
Would Recommend
headshot image of Craig Carafiol

Loan Officer: Craig Carafiol

NMLS# 738400

5 out of 5 Stars
Would Recommend
headshot image of Shawnee Holsten

Loan Officer: Shawnee Holsten

NMLS# 2055995

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend
headshot image of Rob Hegstrom

Loan Officer: Rob Hegstrom

NMLS# 611459

5 out of 5 Stars
Would Recommend

Having never bought a house before, I can safely say that if I had to buy another in 30 years, I’d want this team that I had again without a shadow of a doubt! I am so happy to have been able to purchase a home with the help of such an amazing group of people who were so friendly and willing to help. Thank you all so much for everything, from the bottom of my heart. Buying a home was something I thought would be impossible 1 year ago, so again, thank you all.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
Would Recommend
Photo submission from Daniel N.

Billy was great! He new all the right questions to ask to get my loan approved in a short amount of time & was very prompt handling paperwork & answering the many questions I had. I would definitely recommend Veterans United & Billy. I think Billy did an outstanding job !!! and I appreciate his hard work.

headshot image of Billy Jones

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
headshot image of Toby Clifton

Loan Officer: Toby Clifton

NMLS# 1996257

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

3 out of 5 Stars
Would Recommend

Less hidden fees, alot of things that ended up costing more money were not discussed prior, closing fee amount, inspections, all of the processing fees. The amount is was going to cost in all to actually buy the house.

Response from Veterans United

Hello Keenan, we appreciate your feedback on this matter. A member of our Client Advocate is available to learn more about your experience, we invite you to connect with us further. Discussing the details around your final closing figures is part of our commitment to deliver outstanding service. While Veterans United does not directly control the majority of these costs like taxes and insurance, and it is expected that earlier cost estimates will differ from final closing numbers. It is our goal to be there for you every step of the way to explain and demonstrate all changes. We appreciate your calling attention to this aspect and will always be available if you wish to discuss in greater detail.

5 out of 5 Stars
Would Recommend
headshot image of Rob Deleeuw

Loan Officer: Rob Deleeuw

NMLS# 860610

3.5 out of 5 Stars
Would Recommend

Thank you so much for everything my family appreciates it

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend
headshot image of Erinn Cline

Loan Officer: Erinn Cline

NMLS# 2223549

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5 out of 5 Stars
Would Recommend
headshot image of Shane Bowlen

Loan Officer: Shane Bowlen

NMLS# 1448232

5 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend
headshot image of Spencer Wesson

Loan Officer: Spencer Wesson

NMLS# 1718308

5 out of 5 Stars
Would Recommend
Joseph S

This was the first time in my life I have ever felt taken care of. For as stressful as buying a first home can be, Veterans United did everything and then some to help me through the process. I am glad that I went with them.

headshot image of Luke Thurman

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

If you have the opportunity to work with this group of people please do so! They are there for you through the whole process, any questions or concerns or if you just don’t understand in general they will break it down. I couldn’t be happier with my team I had through this process and I’m sure regardless who you have at Veterans United you will have an excellent experience too!

headshot image of Taylor Fruits

Loan Officer: Taylor Fruits

NMLS# 1456769

5 out of 5 Stars
Would Recommend

We had the best team! They went over and above for us! From all the get well wishes while my husband underwent surgery to all the congratulations on the day we closed. We have never been showed so much love as we did with our team. We will never buy another home unless we have Veterans United behind us and this wonderful team we had! All we can say is Amazing and we love all of you!

headshot image of Danny Freeman

Loan Officer: Danny Freeman

NMLS# 1721091

5 out of 5 Stars
Would Recommend

This team took the complex process of purchasing a home and it made it so simple and easy for us. They were there for us every time we had a question or needed clarification, and did a great job of taking as much weight off of our backs as possible!

headshot image of Cory Peebles

Loan Officer: Cory Peebles

NMLS# 2158088

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Koenig

Loan Officer: Jonathan Koenig

NMLS# 1758193

More Reviews

See all 382,105 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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