Words can not really describe with our swearing, on how happy we are
My experience with Veterans United will ALWAYS have a special place in my heart!
My loan officer, documents specialists and general team SERIOUSLY went to WORK for us, like very few civilian teams have!
My credit needed work so I was put on a plan which I thought was an immediate no as we'd attempted several times within the last 5 years to buy a home and we're always turned down even with a good paying job and over 640 credit score by traditional banks etc. It was honestly disheartening as well as demoralizing.
When I told my wife my plan back in May of this year to be in good standing and looking for a home by November I KNOW she was as skeptical as I secretly was due to all of the failed previous attempts.
Todd and the team SERIOUSLY allowed me to keep to my goal, my Wife's energy is COMPLETELY different now as we are in the process of moving into our new home!
This was the most pleasant process as it was so buttery smooth that at times I THOUGHT this was too good to be REAL, as cool little gifts came to the house we were renting along with weekly updates of the loan, title, etc process rolled along I thought for surely this is gonna be another build up to a no.
Around the time the title came back and the final appraisal was done and the loan moved closer into a CTC status (my team advised me that this means Clear To Close!) I started ACTUALLY getting excited that THIS might actually work this time!
I am happy to say that Todd and his team from Ty, To Ben, to Teresa, To Dottie and all the others behind the scenes a heartfelt THANK YOU for allowing this man to keep his promise to his wife and kids I'll be ETERNALLY grateful to reach and every single one of you!
We use Veterans United every time we buy a home because they are always exceptional! From start to finish, they set us up with the best realtors, answer our questions, and are so supportive along the way. We never feel like we are missing something or have to worry about the ball getting dropped. Instead, they are constantly working, getting the ball rolling and helping us with the home-buying process. They make buying a home easy, which is important to us as an active duty family, as we need to move frequently. We highly recommend Veterans United!
I want to thank everyone who helped us get into this house with little to no headaches. TWO THUMBS UP!!!!! More I had more.
We really just want to express our gratitude to the entire crew for helping making the process come together as quickly as they did.
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Please, no shout out to the world is necessary. Just know that I am pleased as punch. Perhaps I'll have a glass of wine now and toast Veterans United.
This was our second time working with Aaron and him and his team make buying a home easy. I always get my questions answered in a timely manner which really makes the process flow so much smoother.We purchased homes before from other mortgage companies but NO COMPANY compares to Veterans United (and no, no one forced me to say that).-Everything is always explained so we understand.
-Communication is A+ at all times.
-We always knew what to expect.
-The portal makes everything so easy. Seeing the “to do” list lessons the anxiety of wondering what is needed and wondering if they need anything.
-Aaron always asked to run our credit unlike other companies who would just run it once we allowed them the first time.
-We didn’t feel like just a number, we were treated like humans and respected at all times.
-You never talk to a computer, it’s always a person! WIN
-Our team was in touch with our realtor at all times so everyone was on the same page, it was great.I could go on and on but I’ll stop there.We appreciate all this company does for us veterans to help make the process painless. THANK YOU!Only negative — we were sent a gift and it had a veteran United sticker on it and since it was so hot the glue transferred to the shirt and ruined it.