Highly recommend all Veterans to use Veterans United. They make the process simple and work to give you the best rate possible. Their website is simple and very easy to use.
Veteran United made buying my home very easy and was always a call away if I had any problems or questions I am truly thankful for everything they helped me with. happy holidays.
Our questions were answered and the process explained as we went along. We are very pleased with our experience and would recommend Veterans United Home Loans to others.
I thought I was going to be stressed out as a first time buyer but this was entirely false! The team that worked with me were there every step of the way. I appreciate being able to seamlessly upload documents into the portal and the quick responses from all team members. The entire team was a dream team. From Kim Ahrens the loan specialist, Ryan Smith the loan coordinator and Bianca Smith, the home buying concierge and my realtor Cristy Powell! I am blessed and grateful to have finally become a home owner. Bravo Zulu Veterans United! Now this is home you serve those who have served! Thank you!
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I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.
Go somewhere else!
Response from Veterans United
Patrick, We would like to invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans. We value your input, and we are disappointed to learn that your experience was not better managed.
Love Alex and Nina wonderful people
I had been working with VU for the past year, and they were very helpful along the way. I never felt pressured and always received great advice to get to the next step in the process. My outlook was hopeless that I could become a homeowner. I was recently divorced, full of self doubt with a credit score circling the drain
The reps at a Veterans’s United were my motivation. When my rep Jerry Simons would call it would always be uplifting and encouraging and list of things to do next. Always with a promise to check on my progress, and He Did!!!!
I could mot have realized my home ownership without Jerry and Veterans’s United
Everyone on the team was super helpful and kept us in the loop about what they needed from us to keep the process going smooth and staying on schedule.