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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

292,780

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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Showing all 4,621 Navy service member reviews from Virginia

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5 out of 5 Stars
Would Recommend

Highly recommend all Veterans to use Veterans United. They make the process simple and work to give you the best rate possible. Their website is simple and very easy to use.

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Veteran United made buying my home very easy and was always a call away if I had any problems or questions I am truly thankful for everything they helped me with. happy holidays.

Loan Officer: Melissa Kunkel

NMLS# 1318473

5 out of 5 Stars
Would Recommend

Loan Officer: Heidi Sharp

NMLS# 1970193

5 out of 5 Stars
Would Recommend
Photo submission from Michael S.

Great experience across the board. Well done Sean and Team. Very easy and pleasant buying experience.

Loan Officer: Shawn Stewart

NMLS# 1531270

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Our questions were answered and the process explained as we went along. We are very pleased with our experience and would recommend Veterans United Home Loans to others.

Loan Officer: Jonathan Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Dooling

NMLS# 1860927

5 out of 5 Stars
Would Recommend

I thought I was going to be stressed out as a first time buyer but this was entirely false! The team that worked with me were there every step of the way. I appreciate being able to seamlessly upload documents into the portal and the quick responses from all team members. The entire team was a dream team. From Kim Ahrens the loan specialist, Ryan Smith the loan coordinator and Bianca Smith, the home buying concierge and my realtor Cristy Powell! I am blessed and grateful to have finally become a home owner. Bravo Zulu Veterans United! Now this is home you serve those who have served! Thank you!

Loan Officer: Kim Ahrens

NMLS# 1734070

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5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Loan Officer: Clayton Spruce

NMLS# 1207234

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
Photo submission from Terrill T.

I was nervous to initially check it out, there was always an one excuse or another not to do it. My credit is not the very best but it is decent and it really has to be. Don't expect them to be able to accomplish a un realistic home loan. Be honest with Veterans United and the team assigned to you but more importantly be honest with yourself. Don't expect miracles, know your budget, be prepared, be proactive and most importantly be patient and respond to their request immediately. It's your loan after-all even though you'll feel like the team is only working on your loan, keep in mind they are also working on others and their loans but their response to your concerns are still their highest priority. Even by email which in some cases are at odd late / early morning hours. Just shows you they are definitely working on your behalf to give you their very best effort to make your loan happen. If your expectations are realistic and your honestly expecting a good experience you'll be satisfied. Unless your assigned Loan specialist team is Logan and his team then good won't be "good enough" of a rating you'll actually recieve an excellent experience. Also would like to say to you all that Logan's team includes a beautiful coordinator/specialist named Taylor working on your loan and she is a Rockstar, I give Taylor 100 stars as she is fantastic in all areas as well. If I had to do it again I'd request and not quit requesting for Logan and Taylor to be assigned to accomplish my loan package that's how great they are.
Logan and team made me the happiest new home owner i could be and like I stated above they are what makes the Veterans United Home Loan experience stand out among the rest.

Loan Officer: Logan Kadolph

NMLS# 1726575

5 out of 5 Stars
Would Recommend

Loan Officer: Ali Schellenberg

NMLS# 759461

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Patzius

NMLS# 1121108

2.5 out of 5 Stars

Go somewhere else!

Response from Veterans United

Patrick, We would like to invite you to reach out to your Client Advocate team here at Veterans United to discuss further details on your recent experience. Providing information to our team will help us assist in training and education that will better assist further veterans. We value your input, and we are disappointed to learn that your experience was not better managed.

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Olander

NMLS# 2135748

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

Love Alex and Nina wonderful people

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

I had been working with VU for the past year, and they were very helpful along the way. I never felt pressured and always received great advice to get to the next step in the process. My outlook was hopeless that I could become a homeowner. I was recently divorced, full of self doubt with a credit score circling the drain
The reps at a Veterans’s United were my motivation. When my rep Jerry Simons would call it would always be uplifting and encouraging and list of things to do next. Always with a promise to check on my progress, and He Did!!!!
I could mot have realized my home ownership without Jerry and Veterans’s United

Loan Officer: Jerry Simons

NMLS# 1378656

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Everyone on the team was super helpful and kept us in the loop about what they needed from us to keep the process going smooth and staying on schedule.

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend
Photo submission from Christopher H.

VU was a a pleasure to refinance my home with. My loan officer was there with me the whole way through! I highly recommend them to anyone considering a purchase/refinance!

Loan Officer: Vince Bentinganan

NMLS# 1987234

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Nelson

NMLS# 896939

5 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

4.5 out of 5 Stars
Would Recommend

Loan Officer: Joshua Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Kawelaske

NMLS# 1698477

More Reviews

See all 292,780 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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