Skip to Content

Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,035

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 8,292 reviews from Colorado

Clear Filters

5 out of 5 Stars
Would Recommend

Michael was awesome! Super responsive and helpful. Answered every one of my dumb questions with respect and honesty!

headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

5 out of 5 Stars
Would Recommend
headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

4.5 out of 5 Stars
Would Recommend

The Veterans United team was great! They worked with me and got me into the home I wanted and needed for my family. I'm so appreciative of Alice and her team. They had someone there for me every step of the way. Thank you VU!

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

The was the smoothest home buying experience! Alex, the realtor and concierge made was absolutely amazing!!! BEST EVER!

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend
Photo submission from Summer P.

Amazing experience using Veterans United. They communicated extremely effectively and we never felt in the dark! Would highly recommend!

headshot image of Shane Ward

Loan Officer: Shane Ward

NMLS# 1075204

5 out of 5 Stars
Would Recommend
headshot image of Nathan C. Groves

Loan Officer: Nathan C. Groves

NMLS# 1096165

5 out of 5 Stars
Would Recommend

I look forward to working with veterans united in the future

headshot image of Eli Ahn

Loan Officer: Eli Ahn

NMLS# 1864503

5 out of 5 Stars
Would Recommend

I had two other lender agents say it could not be done. Kolin and team had me in my home in 45 days. They all work together and make it happen!

headshot image of Kollin King

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

I loved my experience here at Veteran's United! The only thing that wasn't my favorite, but understandable, was negotiating fees, closing costs, etc.Outside of that, everything was great. My interactions with Alex were phenomenal. He is a great Loan Officer and made me feel comfortable.

headshot image of Alex Aldrich

Loan Officer: Alex Aldrich

NMLS# 2049796

5 out of 5 Stars
Would Recommend

2nd go around with the VU (Veterans United) and I couldn't be more pleased when the results!

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

John was quick and efficient with communication, keeping me advised as the process unfolded and reminded me of important tasks or deadlines to ensure I met the closing drop dead time without a hitch. If it weren't for you guys at Veterans United, I wouldn't be a homeowner as I'd tried over 15 different loan companies in an effort to get approved. I appreciate all the hard work and making it possible. God bless you all!

headshot image of John Mowrey

Loan Officer: John Mowrey

NMLS# 2303893

5 out of 5 Stars
Would Recommend
headshot image of Sam Brown

Loan Officer: Sam Brown

NMLS# 1601606

5 out of 5 Stars
Would Recommend
headshot image of Harris Giger

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

As a first time homebuyer, Veterans United made it very easy for me to understand the complexities of buying and each member of the team did their job flawlessly

headshot image of Kris Carmichael

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend
Photo submission from Andrew D.

During PCS and ETSing, Veterans United showed incredible care and support for me every time. I was blown away by how quick and easy they were able to work with and made the entire process smooth. I loved all of the resources they provided and every staff member was awesome to work with. This was an amazing milestone in my life with transitioning out of the Army, and I feel very blessed and thankful to have had the Veterans United Team supporting me.

headshot image of Aaron Rand

Loan Officer: Aaron Rand

NMLS# 1374309

3.5 out of 5 Stars
Would Recommend

Betsy Travis seemed a little incompetent. She asked for the same documents that we had already sent to Alice time and time again. Would request documents at 1:30 pm and then get off at work at 2:30 pm. This seemed like a process that could greatly be improved.

headshot image of Alice Schneider

Branch Manager: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend

As a Veteran and first time homebuyer, I had no idea where to start. My google search led me to Veterans United, but still didn’t know if I was doing the right thing by utilizing their services. Start to finish, the process was streamlined from the pre approval online to the closing documents through the MyVU app, what seemed like a daunting process became easy as checking a few boxes. Alice Schneider and her team helped us through the ups and downs of the interest rate market, from going under and out of contracts and finally closing on a home that fit us perfectly. I would 100% recommend Veterans United to any of my fellow Vets looking to buy a home for their first time.

headshot image of Alice Schneider

Loan Officer: Alice Schneider

NMLS# 252027

5 out of 5 Stars
Would Recommend
headshot image of Emmy Fry

Loan Officer: Emmy Fry

NMLS# 2341610

4.5 out of 5 Stars
Would Recommend

I felt comfortable with Dave and Katie and they were professional and very helpful.

headshot image of Dave Buchner

Loan Officer: Dave Buchner

NMLS# 217248

0.5 out of 5 Stars

This was the worst experience possible as it pertains to support for the applicant during an already stressful process. The communication with the lending officer was non-existent. The representative for the builder made it known from the second that we stepped into her office to look at homes, that there will be incentives that would not only cover ALL of the closing cost, but also enough to buy down the interest rate. This was communicated to the VU lending officer by the builder rep, and it was completely ignored. The builder rep asked again for at least the closing cost amount so they can cover it and the lending officer gave her an amount that was half of the closing cost. This caused us to have to spend $5000 of our own money and assume the interest rate as-is, when there was free money being offered by the builder.The builder rep asked again about buying down the interest rate and the loan officer answered by stating that he knew about a negative point on my wife's credit report. The builder rep has nothing to do with the loan process, except to offer incentives, and telling her anything about our finances was unprofessional and disrespectful.When our real estate agent reached out to them regarding these issues, she requested to speak to management, and was given bad information. She was put into contact with an individual who falsely claimed to be the CEO and who eventually just hung up on our real estate agent.We are appreciative and happy that we were able to closed because my wife is in love with this house, but VU made this process painfully stressful.

Response from Veterans United

Hi Francis, we appreciate your feedback on this matter. It is important for us to understand your point of view and promote mutual understanding. Thank you for providing direct feedback and giving us an opportunity to speak with you further to review the events leading up to your closing. Discussing the details around your final closing figures and preparing you for settlement is part of our commitment to excellent service. While we were thrilled that you earned money back at closing as well as applying the credits in question, the communication of such missed the mark. It is our goal to be there for you every step of the way to explain and demonstrate all changes. We appreciate your calling attention to this aspect and will always be available if you wish to discuss in greater detail.

5 out of 5 Stars
Would Recommend
headshot image of Corey Sublett

Loan Officer: Corey Sublett

NMLS# 1559322

4.5 out of 5 Stars
Would Recommend

Everyone that I worked with to get my home was as helpful as could be in accommodating my work hours and everything else I needed to apply for this loan, I am very grateful for everyone for helping me to become a homeowner so young

headshot image of Jacob Halls

Loan Officer: Jacob Halls

NMLS# 1951483

5 out of 5 Stars
Would Recommend

Thanks again for everything!

headshot image of Jamie Hughes

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend
headshot image of Michael Schneider

Loan Officer: Michael Schneider

NMLS# 977211

4.5 out of 5 Stars
Would Recommend
Photo submission from Sage W.

VA Home Loan Made Easy!

headshot image of Shawn Shackelford

Loan Officer: Shawn Shackelford

NMLS# 1481753

5 out of 5 Stars
Would Recommend
headshot image of Tommy Purk

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

I was recommended by a friend, and after my experience, I’ll be recommending them to all of my friends. Couldn’t have asked for a better experience

headshot image of Horace Johnson

Loan Officer: Horace Johnson

NMLS# 1880058

4 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

All of the representatives were sooo incredible!! You all helped me every step of the way!!

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

More Reviews

See all 382,035 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Back to Top

Start Here: $0 Down VA Home Loans
2,847 Veterans started their online quote today.