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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,111

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
3
2
1

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Showing all 413 Marine Corps service member reviews from Iowa

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5 out of 5 Stars
Would Recommend
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend
headshot image of Devon Casady

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend
headshot image of Tim Langdon

Loan Officer: Tim Langdon

NMLS# 610467

4 out of 5 Stars
Would Recommend
headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

Many people that I have spoken with in the past regarding the purchase of a home have made it sound as if buying a home can be the most stressful thing someone can do. With so many different options out there and "to do's", I can certainly see how it can be difficult. Veterans United and the team that I worked with gave me a very different experience. They were honest, knowledgeable, and always made themselves available to me. They answered all of my questions and made sure that I could make informed decisions at every turn. I never felt pressured to look at a home that was over budget and they went the extra mile to ensure that I was comfortable with what was going on. Their to do list kept me on track and the Veterans United tools have ensured that my move into my new home has not been a burden. Thank you!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

4 out of 5 Stars
Would Recommend
headshot image of Brandon Worthington

Loan Officer: Brandon Worthington

NMLS# 1563972

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
headshot image of Alberto Barba

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend
headshot image of Charlie Holsten

Loan Officer: Charlie Holsten

NMLS# 1721617

4 out of 5 Stars
Would Recommend
headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

3 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars
Would Recommend

Everything was smooth

headshot image of Chris Rohr

Loan Officer: Chris Rohr

NMLS# 215602

5 out of 5 Stars
Would Recommend
Photo submission from Bradley H.

Great company to handle your home buying needs. They are very knowledgeable and make the process smooth and easy. I had a great painless experience working with Veterans United

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Absolutely outstanding team of professionals. I have been cleaning up after some bad credit decisions, and thought that I would never find myself typing this review in my own new home.The Veterans United team took the time to help me build my credit and once my score hit the magic number, they were ready to get me pre approved. After we found a home, placed an offer, and started the underwriting portion, we closed in a little over 3 weeks, which I hear is lightning fast for a VA loan!Pro Tip: When you get a “to do” item, get it done RIGHT AWAY. Veterans United will take it from there. Best part is, we closed on Veterans Day! I rate my experience so far 11/10. Bravo Veterans United!

headshot image of Jon McCarty

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
Would Recommend

The team was a pleasure to work with and addressed my questions quickly.

headshot image of Jeremy Anderson

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend
headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

4.5 out of 5 Stars
Would Recommend
headshot image of Johnna Dunlap

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend
headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend
headshot image of Kevin Webster

Loan Officer: Kevin Webster

NMLS# 996824

2.5 out of 5 Stars

Make sure to stay on top of the process.
Lack of communication at times was frustrating.
The need to resubmit items over and over was irritating and costly, as it required legal fees to resubmit the items with a new date.
Was not told about a closing date and then received a message, the closing was scheduled for the very next day, when we were out of town.

Response from Veterans United

Thank you for this feedback Earl. We understand how the home buying process can get stressful, especially when certain aspects are not resolved quickly and accurately the first time. Delivering exceptional customer service is important to all of us at Veterans United. While we cannot change the experience you had we want to ensure that no other customers have this same experience in the future. Our hope is that your home serves you well and we invite you to connect with us for any needs in the future. A member of our Client Advocate is available to speak with you. We would like to learn more about your experience, explore ways to improve, and seek opportunities to continue serving you.

5 out of 5 Stars
Would Recommend
headshot image of Garet Barry

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend
headshot image of Brett Metcalf

Loan Officer: Brett Metcalf

NMLS# 2351958

5 out of 5 Stars
Would Recommend
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

4.5 out of 5 Stars
Would Recommend

i would use them again. Easy to talk to and get answer if needed.

headshot image of Cody Smith

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend
headshot image of Timothy Wuest

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend
headshot image of Scott Davis

Loan Officer: Scott Davis

NMLS# 1725328

5 out of 5 Stars
Would Recommend

Fantastic process. Everything I needed to do was well laid out and timed out. Responsiveness was top notch. Made the whole process fun for mu first home puschase.

headshot image of Jonathan Lucas

Loan Officer: Jonathan Lucas

NMLS# 43401

More Reviews

See all 382,111 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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