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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,020

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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Showing all 541 Air Force service member reviews from Massachusetts

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5 out of 5 Stars
Would Recommend
headshot image of Michael Pitts

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

On 11/28/23 I decided to google VA Home Loan and because of Veterans United we closed on our forever home on 1/30/24. The process was seamless and several times it felt too good to be true but that's just how smooth it went because we are first time homebuyers. Not only did this feel out of reach 3 months ago, I would have continued to feel it was so if my loan officer didn't lay out the exact amounts we'd need for closing costs, monthly payment estimates that are still accurate after closing. Veteran or conventional loan, I highly recommend VU.

headshot image of Maddie Mattas

Loan Officer: Maddie Mattas

NMLS# 2057497

5 out of 5 Stars
Would Recommend

The team was amazing! They ensured that the home buying experience was a good one. They did constant checks ins and provided frequent updates every step of the way.

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

4.5 out of 5 Stars
Would Recommend
headshot image of Jeff Magsamen

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Very please with Veterans United

headshot image of Ryan Mason

Loan Officer: Ryan Mason

NMLS# 1927639

5 out of 5 Stars
Would Recommend
headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
headshot image of Darrick Brown

Loan Officer: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Would Recommend

Happy with my decision

headshot image of Kim Ahrens

Loan Officer: Kim Ahrens

NMLS# 1734070

4.5 out of 5 Stars
Would Recommend
headshot image of Aaron Laxson

Loan Officer: Aaron Laxson

NMLS# 1520715

5 out of 5 Stars
Would Recommend

Brandon Elkins was an absolute professional and great man to work with. I cannot commend his craft and empathy enough displayed by his willingness to go above and beyond recommending my offer to the buyers on my behalf which they ended up accepting.

headshot image of Brandon Elkins

Loan Officer: Brandon Elkins

NMLS# 2029680

5 out of 5 Stars
Would Recommend
headshot image of Haley Craig

Loan Officer: Haley Craig

NMLS# 2328461

5 out of 5 Stars
Would Recommend
headshot image of Justin Lucas

Loan Officer: Justin Lucas

NMLS# 2026793

5 out of 5 Stars
Would Recommend
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

3.5 out of 5 Stars
Would Recommend
headshot image of Casey Schaedel

Loan Officer: Casey Schaedel

NMLS# 2084574

5 out of 5 Stars
Would Recommend

Loved working with Veterans United, always very helpful and quick to answer any questions or concerns. Great team all around and very professional.

headshot image of Krystal Palmer

Loan Officer: Krystal Palmer

NMLS# 1110490

5 out of 5 Stars
Would Recommend
Photo submission from Jeffrey G.

You can't go wrong with Veterans United Home Loans! They made my application to closing process a breeze. Their thoroughness in research, took care of a title issue that could have become a problem in the future! Great thanks for all their support!

headshot image of Zach Gunter

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

We had a very short closing timeline due to a need from the sellers. My wife and I were nervous about this because we are first-time home-buyers and this whole process is new to us. Our team at VU really made all the difference in the world for ensuring that we were able to close in time. They were especially helpful in quickly resolving issues that came up. I'd absolutely recommend VU to friends and would also consider them again for future lending needs.

headshot image of Joseph Graham

Loan Officer: Joseph Graham

NMLS# 2078934

5 out of 5 Stars
Would Recommend

Besides working with Joe Choi and Tyler Grace, the other part that stood out working with Veterans United is the fact their process involves the use of technology (the myvu app) which made this experience even better.

headshot image of Joseph Choi

Loan Officer: Joseph Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Veterans United treated me as a valuable customer and gave me a better interest rate than I thought I would get. Even though the process of buying a home is long and tedious, they made it as easy as possible and always ready to answer any questions.

headshot image of Mike Dianics

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend
headshot image of Dustin Fritz

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend
headshot image of Anna Koepke

Loan Officer: Anna Koepke

NMLS# 2351288

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5 out of 5 Stars
Would Recommend
headshot image of Hanna Schwartz

Loan Officer: Hanna Schwartz

NMLS# 2047259

5 out of 5 Stars
Would Recommend
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend
headshot image of Christopher Stieffermann

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend
headshot image of Kaleb Long

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

I can’t thank your team enough for all their help and for making our first home buying experience awesome. Keep up the great work and keep kicking ass.

headshot image of Michael Peters

Senior Loan Officer: Michael Peters

NMLS# 2248226

5 out of 5 Stars
Would Recommend
headshot image of Courtney Jones

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend
headshot image of Kelly Myers

Loan Officer: Kelly Myers

NMLS# 1967804

4.5 out of 5 Stars
Would Recommend

Whole process was smooth. I expected to take longer and was pleasantly surprised

headshot image of Stephanie Piester

Loan Officer: Stephanie Piester

NMLS# 2026815

More Reviews

See all 382,020 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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