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Veterans United Reviews

Veterans and military families are through the roof about their experiences with Veterans United — find out why!

382,081

Total Customer Reviews

98.1%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
4
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1

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Showing all 5,425 Army service member reviews from Pennsylvania

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5 out of 5 Stars
Would Recommend
headshot image of Zach Harrison

Loan Officer: Zach Harrison

NMLS# 1964072

5 out of 5 Stars
Would Recommend
headshot image of Evan Oswald

Loan Officer: Evan Oswald

NMLS# 1450502

3.5 out of 5 Stars
Would Recommend

Our overall experience was ok. The response time from our loan team was lacking. Our loan almost didn’t get cleared on time but luckily we sent in a letter of explanation without being advised to do so only because i had purchased a home before and know that it can clear most unusual situations. The loan team never contacted my supervisor to get the necessary information i had to practically bagger everyone on a constant to get things done and information sent and received. Lucky I’ve been through the process before so it wasn’t the best experience but i was able to get what needed to be done and we closed on time but if this was a first time home buyer then im sure dates would have had to move back and this would have been a very bad experience for them. They weren’t bad enough that i wouldn’t recommend them to an experience home buyer but i wouldn’t recommend them to a first time home buyer.

headshot image of Marie Houchen

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend
headshot image of Jerry Landrey

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

All staff that I worked with were very friendly, knowledgeable, and always there if I had any questions or problems. By far the best experience buying anything in my life.
I can not thank everyone enough!

headshot image of Joyce Kulakowski

Loan Officer: Joyce Kulakowski

NMLS# 833698

5 out of 5 Stars
Would Recommend
Photo submission from Donovan B.

Veterans united was a big help. Help me with everything I didn't know. We can't be any happier with our new home.

headshot image of John Sullivan

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend
headshot image of Julia Cobb

Loan Officer: Julia Cobb

NMLS# 1965414

5 out of 5 Stars
Would Recommend

You guys made my first home buying very easy. Very detailed and always made sure I knew what was going on

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
headshot image of Carrie Freeman

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

Thanks for making a stressful process easy

headshot image of Shane Martin

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Very easy and clear process. Knowledgeable folks that made me feel like I was part of something special, and I got a great home.

headshot image of Zach Seeler

Loan Officer: Zach Seeler

NMLS# 2220244

5 out of 5 Stars
Would Recommend

Veterans United was an absolute pleasure to work with in purchasing my first home. The entire team is professional, informative and down to earth. A stress free journey!

headshot image of Kyle Gardner

Loan Officer: Kyle Gardner

NMLS# 1203784

4.5 out of 5 Stars
Would Recommend
headshot image of Kelsey Allen

Loan Officer: Kelsey Allen

NMLS# 1947880

5 out of 5 Stars
Would Recommend

All in all, the perfect mortgage experience!

headshot image of Brie Lasley

Loan Officer: Brie Lasley

NMLS# 1182864

5 out of 5 Stars
Would Recommend
headshot image of Joshua Grove

Loan Officer: Joshua Grove

NMLS# 1783478

5 out of 5 Stars
Would Recommend
Photo submission from William E.

My loan team worked very hard to get me closed

headshot image of Thomas Champion

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

I just want to thank the entire team, and yes even the underwriter for assisting me in claiming my dream home. The team was diligent, and had the right know how to assist me in a real troublesome situation. I was living month to month with a lardlord that kept increasing the price of rent every 3 months. I needed a place no.. better said a home, this team of professionals made my situation and dream home a reality. I extremely recommend all Veterans and non vets to come to United Veterans and make their dreams come true.

headshot image of Ben Schwalenberg

Loan Officer: Ben Schwalenberg

NMLS# 1287859

4.5 out of 5 Stars
Would Recommend

Made an offer on a house FEB 7th closed on my house MAR 14th the VU app makes it really easy to know what documents I need and gives and easy place to upload everything. Adam was very knowledgeable and explained everything so I could understand. Overall I would recommend VU to anyone veteran looking to get a home loan

headshot image of Adam Crutchfield

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend
headshot image of Schandler Rogers

Loan Officer: Schandler Rogers

NMLS# 2312103

5 out of 5 Stars
Would Recommend

Erin West deserves to be mentioned in this review also. She coordinated my loan and put up with many questions and concerns from me via emails, texts and calls. She remained patient, helpful and professional throughout the process. I highly recommend her involvement in any person's future endeavors. Erin deserves a 10 out of 10 without a doubt, and honestly the entire team performed far better than a simple ten-point rating system can convey.

headshot image of Lance Hopper

Loan Officer: Lance Hopper

NMLS# 1469035

5 out of 5 Stars
Would Recommend
headshot image of Tony Theberge

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend
headshot image of John Stockstill

Loan Officer: John Stockstill

NMLS# 1373137

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5 out of 5 Stars
Would Recommend
headshot image of Christopher Anderson

Loan Officer: Christopher Anderson

NMLS# 2483969

5 out of 5 Stars
Would Recommend

The team was wonderful and easy to work with. Whenever they needed something or did something they were very clear and concise with the way they presented it to me. I would have been completely overwhelmed if it wasn't for them. I truly want to thank them for all the hard work they did to help us buy our very first home

headshot image of Janeanne Stephens

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

It was easy to buy a house that's already built. My team was a huge help on getting out the info I needed for the buying process. And it only took around 3 months and we are now in our new home. Thanks to the entire team for a speedy process. Best of wishes to all.

headshot image of Josh Capron

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend
Photo submission from Ronald B.

These guys worked hard to get me through the loan process and I am very thankful to them.

headshot image of Gus Branda

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend

I would recommend Veterens United to everyone. Everything was done on their simple to use app. They were always there to answer questions. I can't imagine a better home buying experience. I will definitely use Veterens United in the future!! 10/10

headshot image of David Smart

Loan Officer: David Smart

NMLS# 2134112

5 out of 5 Stars
Would Recommend
headshot image of Kris Ball

Loan Officer: Kris Ball

NMLS# 1373481

4.5 out of 5 Stars
Would Recommend
headshot image of Jon Ouk

Loan Officer: Jon Ouk

NMLS# 1723683

5 out of 5 Stars
Would Recommend
headshot image of James Patrick

Loan Officer: James Patrick

NMLS# 2080044

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See all 382,081 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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